Part 3 – You’re too rigid to relax! • You expect to be out in the country, with no one around you for at least a few miles. That is not what or where our properties are. They’re in a subdivision of 240 homes. All the services you need are
Rob, why do you make things optional and charge extra for them? We often see them included for free at vacation rentals! Thanks for your question. I’m happy to share with you details why we charge for optional items as we do. In a business, nothing is ever free. When
Part 2 – You don’t want to play along! • You refuse to read any pre-arrival information, or explanations about the TV or alarm systems, or anything else. Some guests just hate to read, and they don’t… which is perfectly fine, as long as they don’t stay with us. We
Hi Robert. I’m just wondering when my security deposit will be refunded. I haven’t seen it on my credit card statement… Thanks for your question. Unfortunately, you are sort of catching us in the midst of some long-term policy changes and the process of updating our information for guests, so
No, you can’t “rent my Disney AirBnB”! I don’t have one! I have a beautiful Disney Vacation Rental! I’ll even accept Disney VRBO, because I’m an owner and I rent out my vacation rental. Names are important. They define us, and become recognition cues in peoples minds that help them
We ask those guests who simply must smoke to please do so off the villa property. Here’s why… We have a pretty strict non-smoking policy, and we are aware that it presents a challenge for some guests. We get asked questions about it periodically, so here are some details of
If you’re not familiar with Plum Guide, before you devour this information, please go back to the beginning and read the article that is the first part of this series. In the first article of this series, we took a look at the Plum Guide and introduced the concept. In
If you’re not familiar with Plum Guide*, before you devour this information, please go back to the beginning and read the article that is the first part of this series. Before we get into things in detail, know that the Plum Guide is very AirBnB centric; some of their expectations
The Plum Guide* is a London, England based curated website of vacation rental homes. It’s produced by a company which personally evaluates homes using a 150-point test criteria, and then presents them on their own listing site. Their purpose is to do an ‘honest’ assessment of vacation rental homes (reviews
How we got our name… When we purchased our first Florida villa, we of course needed to come up with a name for it, and we did: Breezy Oak Villa. There are a number of reasons why we chose that particular name, many which I can’t share with you here;
When it comes to booking a vacation rental, and the charges and fees you pay, the best surprise you can get with your rental is this: No Surprises! We do have some extra charges for optional items that our guests may choose to add to their booking. We realize that
Hi Robert. My husband and I are both retired and are planning a trip in the hopes that at sometime during the four week stay some of our children can visit for short intervals. That’s why we are looking for a house this size. Some of the websites advertise a
One of the great things about vacation rentals is that they’re all different. This means that each and every stay in a vacation rental will be a different experience from another property and host. For many, that is part of the attraction of vacation rentals. The unexpected adds a bit
Orlando, FL – 1st, April, 2019 – Breezy Oak Villas is pleased to announce today that it has received a TripAdvisor® Certificate of Excellence. Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveller reviews on TripAdvisor over the past year. Certificate
After a decade of renting out our properties, we just don’t get as many reviews as we used to. It doesn’t mean we are off our game. In fact, we keep improving the properties and our service all the time! I would love to get more reviews, but it keeps
Thanks for your message and your interest in our property. First of all, please understand that our normal booking deposit is 20% of the value of the rental. However some listing sites, such as HomeAway/VRBO or TripAdvisor do not give us that option. The minimum percentage they will allow is
Requesting an Early Arrival or a Late Check Out? Unless you want to book the additional nights, we can not at this time offer you an early check-in or late check-out, however if we get very close to the dates and those nights have not been booked by other guests,
The way that our systems deals with rates is to assign them to various seasons throughout the year, which tend to consistently follow particular dates, the first of the month and so on. These are referred to as Regular Dates. In addition to these larger seasons, there are holidays and
Periodically, I get asked for the specific address of the villa, either by someone curious about booking, or by a guest asking far in advance of their arrival. This always presents a challenge for us… we don’t want to be secretive, about where the villa is… but in a way,
Every once in a while, I get asked about our rates… because, well… frankly, we’re not the cheapest vacation rentals in the Orlando area. We’re also not the most expensive either. Frankly, what others charge is of little importance to us. We’re out to provide the best value in a
If you have seen both of our properties, and are wondering what the differences are between them, this information is for you. Talking about the differences between the two is a bit strange – because in truth, they are far more alike than they are different. So what do they
One day, in a brief moment of brilliance, it occurred to me that this blog format would be a perfect place to organize and ‘store’ our reviews. We are constantly hearing back from our guests for various reasons, and most of them are very positive communications where they simply want