Breezy Oak and/or Pleasant Oak Villa

Terms and Conditions
Copyright 2012-16 Breezy Oak Villas

Bookings

  • The signing of the booking form by the party leader confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list).
  • No all-male parties or parties of guests who are all under the age of 25 will be accepted. The lead guest must be 25 years of age or older.

Important Regulations

  • Only human guests are permitted.  Due to allergies of the owners, no pets or other non-human guests are allowed to enter the property.
  • For the comfort of guests this is a non smoking home. Smoking is NOT permitted ANYWHERE on the property, including the lanai and pool deck.  Note that Central Florida is experiencing a drought, and the property includes forested area.  Smoking is permitted in the subdivision of Thousand Oaks. Please enjoy a stroll away from the property while you smoke.
  • Commercial vehicles, campers, mobile homes, recreational vehicles, motor homes, house trailers, boats, are not permitted to be parked or to be stored at any place on the property. Vehicles may ONLY be parked in the driveway, NEVER on the lawn. Vehicles may not be left on the street in Thousand Oaks Subdivision and are subject to towing and impoundment if improperly parked.

Party Size

  • The property is fully licensed for short-term rentals in Florida.
  • Everyone occupying the property must be listed on the booking form, including small children. This is Florida state law and must be adhered to.
  • The accommodations cannot be shared or sub-let and only the persons shown on the booking form and approved in advance by the owner are permitted to stay in the property overnight.  Additional persons staying outside of these terms will result in a charge of $100 per person per night, regardless of age.
  • Guest’s visitors are not permitted in the property between the hours of 1:00 AM and 7:00 AM. No more than six visitors are permitted at any time.
  • The owners reserve the right to refuse admittance if these conditions are not met. Failure to comply will render the booking void and no compensation will be paid to the renter for any losses suffered due to the renter’s failure to abide by these Terms & Conditions.

Rental Period

  • Arrival and departure may be any day of the week. All rentals must be a minimum of 4 days.
  • Stays of 6 nights or less will incur a cleaning fee.
  • The property is available for occupation from 4:00 pm local time on the day of arrival and is to be vacated by 10:00 am on the morning of departure.
  • Early Arrival or Late Departure may only be arranged ahead of time with the Owner.  Please respect our check-in and check-out times.
  • Your Door Access Code will not work beyond these times.
  • Vacating after 10:00 am may incur a charge equivalent to one days accommodation cost plus emergency cleaning costs unless previously arranged and agreed with the owner and/or Management Company.
  • Overholding
    Should the rental period be extended at the request of the renter, and then only with the permission of the homeowner (such permission to only be provided in writing), that all previously existing terms and conditions (with the exception of the rental rate for the additional period, which the owner is free to solely determine) agreed to by the renter continue to be in force, and that
    1) full payment for the extended period is immediately due and payable,
    2) the full security deposit must be maintained separately from any additional rental and optional charges,
    3) the security deposit may be applied to any unpaid amounts after the renter has vacated the property only at the discretion of the owner, and
    4) the renter agrees to pay interest at 24% per annum plus any and all collection costs necessary to recover any unpaid amounts due.

Payment

  • Together with your completed booking form, a non-refundable deposit is due immediately upon your provisional booking. Without a deposit, your dates are subject to booking by another party. Upon receipt of your deposit we will send you confirmation of your booking.
  • Payment of the balance is due 8 weeks prior to your arrival date. 1-10 days before arrival we will send out directions and information for {{PropertyName:}}.
  • Rates are subject to change until final confirmation of booking.

Care of the Property by the Client, Damages & Security Deposit

  • The client is solely responsible for any damage or breakages that may be caused to the property or its contents during your stay.
  • The lead guest must fully inspect the home and report any damage or deficiency to the owner’s manager within the first twenty four (24) hours of their stay. Thereafter any damage or deficiency found following the guest’s departure will be attributable solely to the lead guest and their party.
  • We require a refundable security deposit to be paid prior to arrival and release of address, access and security codes, etc. This deposit will be repaid to you by cheque (in US Funds) or by PayPal as soon as the management company has reported no damage and we have been able to confirm your utility consumption does not exceed established norms.  This can take up to 30 days, but is usually sooner.  An expected date for refund of the security deposit is shown on your Online Reservations Page.
  • Our local property manager and support staff check the home before your arrival and after your departure and will advise us of any faults in the property condition or missing items. Additional cleaning costs may be incurred for removal of stains due to accidental spillage or otherwise.
  • Air Conditioning in Florida is typically designed to cool to 23 degrees Celsius / 74 degrees Fahrenheit. Clients from colder climates may prefer lower room temperatures, however setting the Air Conditioning to cool below these temperatures can result in failure of the Air Conditioning system!  Clients will be responsible for any costs to repair the Air Conditioning system due to excessive strain caused by clients setting the requested temperature below this level.
  • In the event of any excess damage of any kind to the property, or excess cleaning costs or excessive use of electricity, (e.g. leaving external doors open with air conditioning on) which exceed the security deposit, the signatory will be held responsible for all additional costs.
  • In the event of the barbecue being used and left in an uncleaned condition $50 will be deducted from your security deposit for cleaning.
  • Guests must manage the home’s trash and recycling needs during the period of their booking.  As trash and recycling pick-up days may not correspond with arrival and departure dates, it is possible that guests may need to manage or handle garbage and recyclables from a previous tenant or guest.  Guests are responsible for placing their own trash and recycling in the containers provided.  Failure to place trash and/or recylcing in the appropriate containers; failure to place the trash and/or recycling containers at the curb as needed for pick-up according to the instructions provided in the home; or leaving an excessive amount of trash and/or recycling upon departure, may result in additional charges being assessed.
  • The Property is designated as a No Smoking Home, and all guests agree to NOT smoke inside or outside the house. In the event that neutralization of smoke odours from cigarettes, cigars, pipes or other smoking materials is required, or in the event that burn marks from cigarettes, cigars, pipes, or other smoking materials are detected, the cost for elimination of those odours or repair of the burn marks will be deducted from the security deposit.
  • Florida has a sub-tropical climate and care must be taken with food that is left uncovered. Uncovered food can attract insects very quickly. Any added cost for pest control services incurred for lack of care may be passed to the guest.
  • We reserve the right to retain the security deposit (either in part or full) to cover damage, non-return of keys, or any other exceptional expenses. Copies of receipts for repairs/replacements will be provided to the customer responsible upon request in the unlikely event that such retention of any of the security deposit is required.
  • We reserve the right to pursue a guest for recompense for any and all damages caused which may exceed the value of the security deposit and will require payment within 14 days of the guest being served notice of this.
  • The Guest agrees to pay any and all costs, charges or extraordinary expenses or fees assessed against them by the Owner as per the terms contained herein.

Cancellation by the Owners

  • In the unlikely event that personal circumstances necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation or payment for consequential losses of any kind). In such event, we will work with our property management company to relocate your booking to a home of a similar or superior standard. In the event that another property is secured for you, all payments and terms and conditions agreed to will be transferred to the other property, and the customer agrees to be bound by same.

Safety & Security

  • To comply with state fire regulations under no circumstances may more than the maximum number of persons identified on the booking form occupy the property.
  • Ensure all windows and doors are locked securely before leaving the property or retiring for the night.  If you fail to securely close and lock all doors and windows and the property is damaged, or goods stolen, we reserve the right to recover relevant damage monies from you.
  • If an alarm system is present at the property it must be armed when guests are absent.  If you fail to properly arm the system prior to leaving and the property is damaged, or goods stolen, we reserve the right to recover relevant damage monies from you.
  • Video surveillance CCTV may be used at the property covering only those exterior areas that are generally publicly visible from the street, specifically the front and sides of the property; but not the rear, pool area or interior.  By renting the property you consent to the capture of the image of yourself, members of your party, and your invited guests.
  • The swimming pool is used entirely at the guest’s own risk.
  • No diving is allowed and children must be supervised at all times while in the pool area.
  • Glass is not permitted in the pool area at any time. Please use the plastic items provided.

Internet

  • A broadband Internet connection is provided for guests use. Please note that this service is provided FREE to guests.
  • The owners endeavour to ensure that the service is available for use, but cannot be held responsible for any failures, or non-availability, of communication lines, hardware or software.

Cancellation by Guests
In the event of your party needing to cancel, the following conditions will apply:

  • The Booking Deposit is Non-Refundable.  In event of cancellation by the guest, a whole or partial refund of the Booking Deposit MAY be provided at the sole discretion of the owners.  Alternatively, the owners MAY provide the guest with a non-refundable credit to use for another booking at another time, again solely at the owner’s discretion.
  • Any cancellation within 8 weeks prior to the Arrival Date will regrettably result in loss of the whole booking fee (not including the security deposit).
  • It is the responsibility of the signatory to ensure that a confirmed cancellation letter reaches the owner. E-mail cancellations are not acceptable unless or until the customer receives a return email acknowledging the cancellation.  If a return email is not received please call to ensure that your notice has been received.  The cancellation takes effect only upon the sending of a return email acknowledging the cancellation is received.
  • Failure to pay the final balance by the due date (8 weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive the payment we will endeavour to contact the guest but if no payment or communication from the client is received, we reserve the right to cancel the booking and recover from the guest any balance owing.
  • If you do have a problem, PLEASE contact us as soon as possible to discuss the matter.
  • We strongly recommend that all guests take out adequate holiday, injury, medical and cancellation Insurance Coverage at the time of booking.

Force Majeure

  • The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation or schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.

Complaints

  • In the unlikely event of a problem specifically relating to Breezy Oak Villa arising during the period of your rental you should immediately contact the owners or our management company who will seek to resolve the matter as soon as possible.
  • Your satisfaction with Pleasant Oak Villa is paramount to us.  Should you have a complaint of a serious nature which you feel has not been addressed properly, we ask you to contact the owners directly within 7 days of your departure from our home.
  • If the problem was not initially reported to ourselves or the management company within 24 hours of occurrence then we will not accept any responsibility for its impact upon your rental, nor will any compensation be provided.
  • Our responsibility to you as our guest is to provide suitable, safe and clean indoor accommodations for the duration of your stay.  Failure of appliances, pool equipment, minor household equipment and/or hardware, internet, television or other communication services does not constitute a failure to provide suitable accommodations, and in such an event no compensation will be provided.

Code of conduct

  • Thousand Oaks is a residential community. The actions of all members of your party should not interfere with the enjoyment of either other vacationers or the residents of Thousand Oaks.
  • Please do not play loud music or engage in any activity which may cause inconvenience to your neighbours after 10:00 pm or before 08:30 am.
  • Firearms, even if properly licensed, are not permitted on the property. Bringing firearms of any kind onto the property constitutes a violation of this agreement.
  • In the event that any member of your party behaves in a way that is likely to cause distress, danger or annoyance to any other vacationers, residents of Thousand Oaks, or the owners or their representatives, or damage to any property, the owners or their management company reserve the right to terminate your rental agreement immediately and forthwith.
  • The owners or their management company will not be liable for any costs you will incur, nor shall we pay any compensation, nor make any refunds due to this action.

Disclaimers

  • LIABILITY – The property is privately owned and neither ourselves nor the management company accept any liability whatsoever for damage or injury sustained during use of any of the facilities or equipment at the home. It is the guest’s responsibility to exercise a duty of care at all times and party leaders should ensure that all their party follow all the comprehensive operational and safety instructions relating to the use of facilities and equipment, familiarize themselves with the fire procedure displayed in the home and confirm all persons using the home are adequately covered by appropriate personal accident/injury/public liability insurance.
  • ENTRY – The owners and their agents reserve the right of entry at any time. (This includes such workers as pool maintenance, gardeners, etc.)
  • Property DESCRIPTION – While all information supplied in any brochure or on any web site is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form any part of contract.

Privacy

  • Any information provided to us by those making enquiries or visitors to our web site, or for example, those customers completing on-line booking forms or submitting their email address or other contact information, will be used solely for the purpose of renting {{PropertyName:}}.
  • We will not pass your details on to any other agencies or third parties, except those specifically involved with providing customer services in conjunction with your rental of The Property.
  • We will at all times respect the privacy of all of our clients.

Law
This contract is subject to and shall be constructed in accordance with the laws of Canada and the parties hereby submit to the exclusive jurisdiction of Canadian courts.

 

Terms and Conditions are subject to change. Your rental will be governed by the T&C included with your Booking Form.