Oh!

What 2 Stars means:

• Overall Grade 20 – 39%

• Unlikely to recommend to others.

• Significant cleaning and maintenance issues were found, reported and not resolved.

• Communications incomplete or had multiple errors, leaving many questions.

• Owner or manager unavailable or indifferent to assist.

• Property only somewhat as described, with a few significant issues or surprises.

Really?

Only 20 – 39%? That’s awful! And so disappointing to us, because we always want to provide every guest with a 5-Star Experience.
Perhaps it’s time for us to look for something else to do!

(Changed your mind? You can instead rate us 3-Stars if you want, by clicking here.)

Okay… *sniff* this makes us really, really sad!

Well… Here is your second question:

What would need to have been different or improved upon to make your rating 5-Stars?

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Or,

Complete our Guest Exit Survey

This really helps us because it gives us a better picture of how we’re doing, what you liked more or less, and where we can do better.

Guest Exit Survey responses are not published publicly, so you’re free to tell us everything you want, good or bad.

The questions also guide you through writing review comments. It should only take you about ten minutes or so to complete.