What 3 Stars means:
• Overall Grade 40 – 59%
• May or may not recommend to others.
• A number of cleaning and maintenance issues found, and not resolved upon request.
• Communication was okay. Could have been better.
• Owner available some of the time. Responded a day or two later and was somewhat helpful.
• Property as described, but discrepancies.
Only 40 – 59% of the way there? That’s horrible! And so disappointing to us, because we always want to provide every guest with a 5-Star Experience. I guess we really blew it this time, huh?
(Changed your mind? You can instead rate us 4-Stars if you want, by clicking here.)
Okay… *sniff* this makes us really sad!
Well… Here is a second question:
What would need to have been different or improved upon to make your rating 5-Stars?
Complete our Guest Exit Survey
This really helps us because it gives us a better picture of how we’re doing, what you liked more or less, and where we can do better.
Guest Exit Survey responses are not published publicly, so you’re free to tell us everything you want, good or bad.
The questions also guide you through writing review comments. It should only take you about ten minutes or so to complete.