What 1 Star means:
• Overall Grade 0 – 19%
• Would definitely not recommend to others.
• Home was unacceptably dirty, or in poor condition. Complaints ignored.
• Communication was bad and seriously lacking.
• Owner or manager indifferent to our needs. Rude and unhelpful.
• Property not as described. Practically deceptive.
Only 0 – 19%? That’s terrible! We always want to provide every guest with a 5-Star Experience, but I guess we seriously blew it this time!
I’m so shocked and upset by this I don’t even know what to say! (And for me, that just simply doesn’t happen!)
(Changed your mind? You can instead rate us 2-Stars if you want, by clicking here.)
Ouch… *sniff* This makes us really, really, really sad!
I hesitate to ask but…
What would need to have been different or improved upon to make your rating 5-Stars?
Complete our Guest Exit Survey
This really helps us because it gives us a better picture of how we’re doing, what you liked more or less, and where we can do better.
Guest Exit Survey responses are not published publicly, so you’re free to tell us everything you want, good or bad.
The questions also guide you through writing review comments. It should only take you about ten minutes or so to complete.