Thank you for being our Guest!

Name

Date (approximately) of your stay^*

Property you stayed in^*

Please Rate the Following Amenities & Features:^*

Anything else we didn’t cover?

What did you like best about staying in our home?

What did you like least, would change, or how could we make the experience of staying with us better for you?

Are there any maintenance issues (or anything else) we should attend to?

Are you pleased that you stayed in a vacation rental home?

Are you pleased that you stayed in our particular home?

Do you feel that our home provides good value for your money?

Did you you use our Online Home Manual and Area Guide?

Did you or a member of your party install the Online Home Manual and Area Guide App on your phone or other Device?

Did you install it before or after you arrived at the villa?

Comments (if any) about the Online Home Manual and Area Guide?

Do you plan to visit the area again?

Would you stay with us again?

Would you like us to keep in touch with you?

Would you like to hear about special discounts or promotions for returning guests?

We keep in touch via email a few times a year.

By entering your email address below, you grant us permission to contact you via email. But never fear, we will never spam you; sell, trade or share your email address; or generally annoy you! Pinky swear!

These would be your public comments about your experience with us.
• What would you want to tell others about your stay?
• What did you enjoy the most?
• What do you think other couples, families and groups might enjoy about it?
• What would you want to assure them about in dealing with us?
• How would you feel about staying with us again if returning to the area?

Choose a Star Rating to go with your review.

But first consider: Many Vacation Rental Listing Sites use Star-Ratings to classify and average reviews. Because all properties are different, it is up to the host to provide what a listing promises the guest.

The site and its guests really want to know: Would you recommend us or not? Do we deliver what we promise?

(An average of guest reviews below 4.8 is considered a failure, and will not be shown to other guests looking for a property.)

In providing a star rating, you’re not ranking the property against others, or even other possible accommodations. Unless you’re a professional reviewer who has stayed in hundreds of properties, you can’t be expected to do that. 5-Stars doesn’t mean the property and experience was perfect.

It means:
• the property was clean
• the experience was as described in the listing, and
• the host was responsive if needed.

Star Ratings on Vacation Rental Listing Sites

1-Star: Unacceptable. • 2-Stars: Major Dissatisfaction
3-Stars: Significant Problems • 4-Stars: Fell Short
5-Star: Delivered as Promised

(We didn’t invent this system, but we sure do have to work with it! Your understanding is appreciated.)

Do we have your permission to share post your review and/or comments publicly?

May we include a photo if you send us one? (Please send us one! Or two or three…)

Would you like us to contact you in response?

Generally speaking, we are not allowed to post your comments elsewhere on the internet.

In order to protect review integrity, almost all websites showing reviews (even our own vacation rental management software!) won’t allow us to post guest comments ourselves. As stated in the introduction, this survey is for you to share information privately with us.

The permission above is for us to share guest comments on our own website.^*

In a short while, we’ll email you with an opportunity to easily share your review comments with others online, with a simple copy and paste procedure.

Doing so will only take a minute or two, and we have a nice thank-you for completing it.

Did this survey ask appropriate questions?

Length of time to complete?

Amount of Detail?