Guest Exit Survey

Thank you for being our Guest!

We have created the following survey for our guests about their stay with us, and would really appreciate if you could take a few moments to complete it.

We really do want to make sure that you and everyone who stays in our Florida home is pleased with their experience.

No one else will see the survey information. Please feel free to be as honest and certainly let us know about the positive aspects of your stay, along with any negatives.

We promise to do everything we can to implement changes that could make our guest experience better for you.

About your stay…

Name

Name

Date (approximately) of your stay*

Date (approximately) of your stay*

Property you stayed in*

Property you stayed in*

How did we do in these areas?

Please Rate the Following Amenities & Features:*

Please Rate the Following Amenities & Features:*

Very Disappointing
Did Not Meet Expectations
Satisfactory
Exceeded Expectations
Delighted
Arrival Information & Directions
Check-In Process
Neighbourhood and Surrounding Community
Overall Impression of the House
Overall Cleanliness
Overall Maintenance
Pool, Enclosure & Deck Area
Landscaping and Exterior
Living Areas and Furniture
Bedrooms and Bedding
Kitchen and Appliances
Bathrooms
Distance to Attractions
Owner/Manager Responsiveness and Support

Anything else we didn’t cover?

Anything else we didn’t cover?

Please Share your Likes & Dislikes
Please answer in point form only please. You can leave review type comments later.

What did you like best about staying in our home?

What did you like best about staying in our home?

What did you like least, would change, or how could we make the experience of staying with us better for you?

What did you like least, would change, or how could we make the experience of staying with us better for you?

Are there any maintenance issues (or anything else) we should attend to?

Are there any maintenance issues (or anything else) we should attend to?

Your Overall Vacation Rental Experience

Are you pleased that you stayed in a vacation rental home?

Are you pleased that you stayed in a vacation rental home?

Are you pleased that you stayed in our particular home?

Are you pleased that you stayed in our particular home?

Do you feel that our home provides good value for your money?

Do you feel that our home provides good value for your money?

Online Home Manual and Area Guide

Did you you use our Online Home Manual and Area Guide?

Did you you use our Online Home Manual and Area Guide?

Did you or a member of your party install the Online Home Manual and Area Guide on your phone?

Did you or a member of your party install the Online Home Manual and Area Guide on your phone?

Did you install it before or after you arrived at the villa?

Did you install it before or after you arrived at the villa?

Did you or a member of your party use the Home Manual and Area Guide on the provided electronic tablet in the villa?

Did you or a member of your party use the Home Manual and Area Guide on the provided electronic tablet in the villa?

General comments (if any) about the Online Home Manual and Area Guide in its various forms?

General comments (if any) about the Online Home Manual and Area Guide in its various forms?

Future Plans

Do you plan to visit the area again?

Do you plan to visit the area again?

Would you stay with us again?

Would you stay with us again?

Would you like us to keep in touch with you?

Would you like us to keep in touch with you?

Would you like to hear about special discounts or promotions for returning guests?

Would you like to hear about special discounts or promotions for returning guests?

We keep in touch via email a few times a year.

By entering your email address below, you grant us permission to contact you via email. But never fear, we will never spam you; sell, trade or share your email address; or generally annoy you! Pinky swear!

We keep in touch via email a few times a year.

By entering your email address below, you grant us permission to contact you via email. But never fear, we will never spam you; sell, trade or share your email address; or generally annoy you! Pinky swear!

Your review

Please write a review that share your feelings about staying in our home, and informs others of your experience.

• What would you want to tell others about it?

• What did you enjoy the most?

• What do you think others might enjoy about it?

• What would you want to assure them about in dealing with us?

• How would you feel about staying with us again if returning to the area?

Please write a review that share your feelings about staying in our home, and informs others of your experience.

• What would you want to tell others about it?

• What did you enjoy the most?

• What do you think others might enjoy about it?

• What would you want to assure them about in dealing with us?

• How would you feel about staying with us again if returning to the area?

Many Vacation Rental Listing Sites use Star-Ratings. How would you rate our home, your stay, and your hosts?

(Note: In providing a star rating, you’re not ranking the property against others, or even other possible accommodations. Unless you’re a professional reviewer who has stayed in hundreds of properties, you can’t be expected to do that. 5-Stars doesn’t mean the property and experience was perfect. It means that the property and experience is as described, and did not disappoint. Can others expect it to deliver on its promise?)

5-Stars: I’m Happy! • 4-Stars: I’m only okay.3-Stars: I’m on the fence.2-Stars: I’m disappointed.1-Star: I’m upset.

Many Vacation Rental Listing Sites use Star-Ratings. How would you rate our home, your stay, and your hosts?

(Note: In providing a star rating, you’re not ranking the property against others, or even other possible accommodations. Unless you’re a professional reviewer who has stayed in hundreds of properties, you can’t be expected to do that. 5-Stars doesn’t mean the property and experience was perfect. It means that the property and experience is as described, and did not disappoint. Can others expect it to deliver on its promise?)

5-Stars: I’m Happy! • 4-Stars: I’m only okay.3-Stars: I’m on the fence.2-Stars: I’m disappointed.1-Star: I’m upset.

1-Star
2-Stars
3-Stars
4-Stars
5-Stars
Star Rating

We would like your permission to share your comments with others

Do we have your permission to share post your review and/or comments publicly?

Do we have your permission to share post your review and/or comments publicly?

May we include a photo if you send us one? (Please send us one! Or two or three…)

May we include a photo if you send us one? (Please send us one! Or two or three…)

Would you like us to contact you in response?

Would you like us to contact you in response?

Thank you!
One last set of questions and we’re all done!

Did this survey ask appropriate questions?

Did this survey ask appropriate questions?

Length of time to complete?

Length of time to complete?

Amount of Detail?

Amount of Detail?

Anything else you want to tell us?

Anything else you want to tell us?